Privacy Policy
How Currenceive collects, uses, and protects your personal information in accordance with UK data protection law.
Introduction
Currenceive is powered by Forward Star Ltd.(11032601), a company registered in England and United Kingdom, with a communication address at 128 City Road, London, EC1V 2NX. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through your use of our website at www.currenceive.com and any communications or interactions you have with us directly.
We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
This policy was last updated in 2025. We reserve the right to update or amend this policy at any time. Any material changes will be reflected on this page with a revised effective date. Continued use of our website following any such update constitutes your acceptance of the revised policy.
Information We Collect
- Information you provide directly: This includes your name, email address, and any other details you voluntarily submit through our contact forms, subscription requests, or direct communications with us via email or other channels.
- Automatically collected information: When you visit our website, we may automatically collect technical data including your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, and referral source. This data is collected through cookies and similar tracking technologies as described further in this policy.
- Communications data: If you contact us directly, we retain records of that correspondence including the content of your message and any personal information you choose to include within it, for the purpose of responding to your enquiry and maintaining accurate records of our interactions.
- Network and relationship data: For individuals who engage with us through our professional and business network, we may collect and retain contact details, correspondence history, and other relevant information necessary to manage and maintain that relationship in accordance with applicable law.
How We Use Your Information
Personal information collected through our website and direct communications is used solely for the purposes for which it was provided and in accordance with the legal bases permitted under UK GDPR. We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.
Specifically, we use your information to respond to enquiries and communications submitted through our website or by direct contact, to deliver subscription-based market content and updates where you have opted in to receive these, to manage and maintain professional and business network relationships, to improve the functionality, content, and user experience of our website through aggregated and anonymised analytical data, and to comply with applicable legal and regulatory obligations under UK law.
Where we process your personal data on the basis of legitimate interests, we have assessed that such processing is proportionate, does not override your rights and freedoms, and is conducted in a manner consistent with your reasonable expectations given the nature of your interaction with Currenceive.
Legal Basis for Processing
- Consent: Where you have actively opted in to receive communications, updates, or subscription content from us, we process your data on the basis of your consent. You may withdraw this consent at any time by contacting us directly or by using the unsubscribe option included in any communications we send to you.
- Legitimate interests: We may process certain data on the basis of our legitimate interests in operating and improving our website, maintaining our professional network relationships, and communicating with individuals who have expressed a genuine interest in engaging with Currenceive, provided such processing does not override your rights.
- Legal obligation: In certain circumstances, we may be required to process or retain personal data in order to comply with a legal obligation applicable to Forward Star Ltd. under UK law, including regulatory, tax, or law enforcement requirements where applicable.
- Contractual necessity: Where a direct relationship or agreement exists between you and Forward Star Ltd., we process the personal data necessary to fulfil our obligations under that arrangement in accordance with its terms.
Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Enquiry and correspondence data is generally retained for a period of up to two years following the last interaction, unless a longer retention period is required by law or by the nature of an ongoing relationship.
Subscription and contact list data is retained for as long as you remain an active subscriber or contact. Upon receipt of a valid withdrawal of consent or deletion request, we will remove your personal data from our active records within a reasonable timeframe, subject to any overriding legal retention obligations that may apply to Forward Star Ltd. as a UK-registered entity.
Cookies and Tracking Technologies
- Essential cookies: These are necessary for the basic functioning of our website and cannot be disabled without affecting your ability to use core features. They do not collect personally identifiable information and are set in response to actions you take such as page navigation and form submission.
- Analytical cookies: We may use third-party analytical tools such as Google Analytics to collect aggregated and anonymised data about how visitors interact with our website. This helps us understand usage patterns and improve the content and structure of our platform over time.
- Preference cookies: These cookies allow our website to remember choices you have made, such as language or display preferences, in order to provide a more consistent and personalised browsing experience across your visits.
- Managing cookies: You can control and manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of parts of our website. Further information on managing cookies is available through your browser provider’s help documentation.
Third Party Disclosure
We do not sell, distribute, or lease your personal information to third parties for their own commercial purposes. We may share personal data with trusted third-party service providers who assist in the operation of our website or support our business activities, including website hosting providers, email delivery platforms, and analytical service providers. All such third parties are required to handle your data in accordance with applicable UK data protection law and are only permitted to process your information for the specific purposes for which it was shared.
We may disclose personal information where required to do so by law, by a court order, or by a regulatory or government authority with jurisdiction over Forward Star Ltd. In such circumstances, we will disclose only the minimum information necessary to satisfy the legal requirement and will notify you where we are legally permitted to do so.
Your Rights Under UK GDPR
- Right of access: You have the right to request a copy of the personal data we hold about you at any time. We will respond to verified access requests within the timeframe required by UK GDPR, generally within one calendar month.
- Right to rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
- Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to its processing and no overriding legitimate grounds exist for its retention.
- Right to restrict processing: You have the right to request that we limit the processing of your personal data in certain circumstances, including where you contest its accuracy or where you have objected to its processing pending verification of our legitimate grounds.
- Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contractual arrangement, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data where it is carried out on the basis of legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights and freedoms.
Data Security
Forward Star Ltd. takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated periodically in line with evolving best practices and the nature of the data we hold.
While we take all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security but are committed to addressing any identified vulnerabilities promptly and to notifying affected individuals and the relevant supervisory authority in the event of a data breach where required by law.